Things Storage Admins Don't Have To Do Anymore [PART 2]



By Mike Grandinetti for Beyond The Blocks - Thursday, June 22, 2017

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Part II of Things Storage Admins don't have to do anymore thanks to Reduxio.

 

In our first part of this  Blog, we introduced the first 6 tedious and unproductive things that Storage Administrators don't have to do anymore thanks to Reduxio. Since Reduxio launched TimeOS 3.0 last week and added new amazing capabilities such as NoRestore™ and NoMigrate it makes sense that we keep building up this list.

 

 

 7. Get annoyed by demands of other departments who want a copy of their data to 'play around' with.  

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Remember that time when Marketing just popped into your office and asked you to ‘send over’ a complete copy of the entire SAP Database so that they could tinker with a new analytics software application that they were testing out? This is a typical request, but of course, there are an increasingly large diverse number of them coming at you now as every business is “data driven”. How many times have other business units come asking for a duplicate of their data? How much extra time does this take from your already busy week?

Creating clones and duplicates can be burdensome. It’s not just the actual time that you actually spend doing thi - a real time sink- but it’s also the overhead that the copy will impose in terms of incremental capacity, plus the fact that ‘those marketing hacks’’ will likely corrupt YOUR Database before they even get a chance to deploy their analytics software on it. It ‘s enough to give you a pounding headache.

Here’s the good news: Forget about everything. Really!!!

Instantly create copies and clones, transfer the volume immediately and if your users corrupt it, no problem, simply create a new copy instantly  and bring it back to a second before the corruption happens.

 

 8. Purchase additional components for Backup/DR & Copy Data Management.

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We know Disaster Recovery as a Service (DRaaS) sounds amazing. We also know that you have depended on your  backup systems and corresponding vendors forever. They’ve played a long-standing role in your data storage approach. But now that it’s no longer necessary, does it make sense that you need to work with a storage vendor, a Backup/DR vendor and a CDM Vendor and purchase and manage 3 separate solutions.

If your Primary Storage system has all of these integrated into a unified platform, with a single user interface, a single reporting system, and a single learning curve,  Why would you want to do that? Seriously?

 

9. Stress over primary storage data protection.

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Let’s be very clear. We are not an IT Security vendor. We would never suggest that we can replace your  your firewalls, Threat Detection Systems and endpoint security software. By all means, keep them updated and start some form of a cybersecurity awareness program within your organization. This might prevent George from accounting clicking the wrong link, downloading the wrong attachment, and shutting down your entire company’s network until you can eliminate that nasty malware that got through. That said, if the CIA and the NSA can get hacked, the sad news is so can you.

With the FBI reporting over 5 thousand daily Ransomware attacks in the US alone, and with recent episodes of global attacks like WannaCry, with major companies and organizations like Telefonica, Sony and the National Institutes of Health being compromised, it’s not a matter of if, but when.

So when “when” happens, you shouldn’t stress over how to protect your data  and recover from an attack . It’s Self-protected. If by any chance malware gets through, just BackDate a few seconds before the attack happens. Transcend Ransomware, just like this Police Department did when it happened to them.

 

 10. Get Trained and have to spend significant time reading a manual.

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Yes, we do provide documentation along with our arrays. But like most people, you won’t read them.

Not just because it’s mind numbing and boring, but in our case, you just don’t need them.

We specifically designed our system, from the architecture all the way to the UI with the goal of not having to train Systems Administrators on how to actually set up and configure Reduxio. As you can see in the following 2 very short videos, one customer went from test to production within a day and another of our customers told us that it’s the first time that he’s had his Help desk support engineers configure and set-up volumes because it’s just plain easy. 

 User's thoughts on how long it took him to be up and running .


11. Be so frustrated with the Storage UI that you end up using the CLI. All the time

Storage Systems User Interfaces are just not ‘fun’. They were designed with the goal of allowing Systems Admins to have control over their systems. No one expected much out of them anyway, and let’s be honest, most SysAdmins tend to avoid the UI and instead use the CLI. Until now.

As storage industry veterans, many of us have spent 25 plus years talking to users. When we were designing our system from a  clean sheet of paper, we thoroughly understood this. So we went out of our way to make sure that the system was as simple to use as possible, but also beautifully crafted with the hopes that you would actually enjoy logging into it! There’s still work to do, but, based on what our customers tell us  we think we’ve gone a long way in reshaping how a Storage UI should look like.

 

 What one user thinks about our UI

 

12. Call Tech Support. We’ll call you first.

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Yes, this is a stretch. We know, that our customers will call us from time to time. But we added it to the list since we are proactively monitoring all our of customers. (With their permission, of course)  Learn more about StorSenseTM here.

However, it makes more sense if we tell you the story of how our support desk noticed a spike in temperature from one of our systems in the field . In the wee hours of the night, our technician called the user and asked him to check it out. Sleepy, baffled and concerned, our friendly customer arrived at his Data Center in time to find that the A/C had malfunctioned. The place wasn’t just warm, it was getting dangerously hot! The very greatful customer proceeded to manually turn on backup ventilators and restore the A/C. This was not a mom and pop business. It was a very sophisticated Silicon Valley enterprise software vendor. Disaster averted!

We can’t claim that we’ll save your entire Data Center, but we can say that we noticed before anyone else. And its only one of several similar anecdotes we could share. Shit happens. Those few minutes can sometimes make a huge difference.

 

As Reduxio continues growing, we hope to keep adding items to this list. What are some things you wish you could stop doing?  

 

Mike Grandinetti

Written by Mike Grandinetti

Mike Grandinetti is Chief Marketing & Corporate Strategy officer at Reduxio. He has a unique cross-disciplinary background. He has deep operating experience as a serial venture capital – backed entrepreneur across five very successful ventures, was involved as an early team member in the launch of several successful new businesses within Hewlett-Packard, holds long-standing faculty appointments at MIT’s Sloan School of Management and Hult International Business School. He also served as a senior management consultant with McKinsey. As a serial entrepreneur, Mike was involved in the formation of 7 advanced technology start-ups and has helped lead five venture-backed start-up companies to successful exits (twice a multiple exit) for his VC investors, inlcuding 2 NASDAQ IPOs and 5 high multiple trade sales to strategics. He currently serves as a Senior Advisor to numerous global start-ups and VC firms across the IT, and is Managing Director of StartupNEXT Boston and a Community Impact Fellow with OpenIDEO.



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